Support Page

Pluckle

Unscramble daily word puzzles and discover hidden themes! Pick letters from a jumbled grid to form words and unlock stunning themed photography.

🔤
Daily Puzzles
4 new word challenges
🎯
Theme Discovery
Find the hidden theme
🔥
Streaks
Track your daily streak
🏆
Achievements
28 achievements to unlock

💬 Frequently Asked Questions

1. How do I play Pluckle?

Each day, 4 new word puzzles are available in a 2×2 layout with increasing difficulty. You'll see a theme (like "Ocean" or "Forest") and a grid of jumbled letters. Your goal is to pick letters from the grid to form words related to the theme. As you solve each puzzle, you reveal pieces of a beautiful themed photograph hidden beneath.

2. How does the Word Bank work?

Each theme includes a Word Bank with 40-50 related words to help you brainstorm. You can expand it anytime during gameplay. The puzzle uses a subset of these words — your challenge is to figure out which ones are hidden in the letter grid!

3. How do I unlock photos?

Each puzzle you complete reveals a quarter of the day's themed photo. Complete all 4 daily challenges to unlock the full image and add it to your collection. All users can view the full photo in-app once unlocked.

4. What features help me solve puzzles?

Pluckle offers several tools to assist you:

  • Word Bank: Browse theme-related words for inspiration
  • Hints: Free users start with 2 hints per day; watch an ad to restore more. Premium users get unlimited hints.
  • Theme Display: The daily theme is shown to guide your word choices
  • Word Length Indicators: See how many letters each hidden word contains
  • Instant Feedback: Correct words lock in; incorrect attempts reset for retry

5. How do streaks work?

Complete at least one daily puzzle each day to build your streak. Your streak shows how many consecutive days you've played. Miss a day and your streak resets. Check your statistics to see your current and best streaks.

6. Does Pluckle work offline?

Yes! All daily puzzles are available offline. You can play anytime, anywhere without an internet connection. An internet connection is only needed to download photo assets.

7. Do I need to create an account?

No. Pluckle requires no registration or sign-in. You can start playing immediately. All your progress is stored locally on your device.

8. Can I customize the app?

Yes! You can adjust vocabulary difficulty levels in the settings. Choose between Basic and Intermediate word difficulty to match your skill level.

9. What is the Word Collection feature?

Every word you successfully solve is added to your personal Word Collection. You can track your progress across all themes and see which words you've mastered. Words you've solved multiple times get highlighted with deeper colors, showing your vocabulary growth!

10. What happens to my data if I delete the app?

Your in-app progress, statistics, word collection, and achievements will be lost since all data is stored locally on your device. Consider this before uninstalling.

Need help or have feedback?

Email us at info@phdev.dev — we typically respond within 24–48 hours.

🔒 Privacy Policy

Last updated: February 9, 2026

Information We Collect

Pluckle is designed with a privacy-first approach. We collect minimal information:

We do not collect:

Third-Party Services

Local Data Storage

All game data — including puzzle progress, streak records, word collection, achievement progress, app preferences, and statistics — is stored locally on your device using local storage and a local database. This data is not transmitted to any server.

Photos and Media

The app downloads themed photography from our servers for display within the app. These photos are cached locally for offline viewing. We do not access, upload, or share any of your existing photos or media.

In-App Purchases

Premium features are available through auto-renewable subscriptions (monthly or yearly). All payment processing is handled by Apple (App Store) or Google (Google Play). We do not collect or store any payment information. Subscription status is verified through the respective platform's purchase APIs.

Children's Privacy

Pluckle does not knowingly collect personal information from children under the age of 13. The app does not require any personal information to function.

Data Security

Since all game data is stored locally on your device, your data is protected by your device's built-in security features. No game data is transmitted over the internet except for downloading photo assets and serving advertisements.

Data Deletion

You can delete all app data at any time by uninstalling the app from your device. All local data including progress, statistics, and cached photos will be removed.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.

Premium

Pluckle offers an optional Premium subscription to unlock the full experience.

Subscription Plans

Premium Benefits

Subscription Terms

📄 Terms of Service

Usage Terms

Game Content

Subscriptions

Disclaimer

The app is provided "as is" without warranties of any kind, either express or implied. We are not liable for any damages arising from use of the app.